Client Satisfaction Guarantee

No lawyer can ethically promise or guarantee results of the outcome of your case and neither can we. But, our firm is so committed to quality work, personal attention and client satisfaction that we will give you Our Personal Guarantee.

If you are not 100% completely satisfied with the way we treat you and your claim, during the first 30 days after hiring our firm, you may take your file, no attorney fees and no questions asked.

The Law Firm with The Client Bill of Rights

We believe that as our client you have the:

  1. Right to talk to your attorney the same or next day.
  2. Right to be updated regularly and in a timely manner as to the progress of your case.
  3. Right to our respect.
  4. Right to expect competence from our firm and all who work here.
  5. Right to know the truth about your case.
  6. Right to prompt attention from us.
  7. Right to have your legal rights and options explained in plain English without legal mumbo jumbo.
  8. Right to a fair written fee agreement with our firm.
  9. Right to a fair fee for the work we do.
  10. Right to make the ultimate decision on your case.

Parnall Law is committed to the highest standard in legal representation.

All attorneys are governed by a higher standard called the Code of Ethics. We believe as attorneys we must live by these ethics in all that we do and say.

Among these ethics is one specific right you should be aware of that your lawyer is obligated to provide:

Parnall Law is committed to the highest standard in legal representation.

Client Satisfaction Guarantee

No lawyer can ethically promise or guarantee results of the outcome of your case and neither can we. But, our firm is so committed to quality work, personal attention and client satisfaction that we will give you Our Personal Guarantee. If you are not 100% completely satisfied with the way we treat you and your claim, during the first 30 days after hiring our firm, you may take your file, no attorney fees and no questions asked.

Client Confidentiality

This is called attorney-client privilege. This means that a lawyer, or any member of his or her staff, cannot reveal most things you say or show to your lawyer. This is true if you have hired that lawyer or just talked with a lawyer and communicated certain information. There are exceptions such as someone who reveals something illegal such as a scheme to defraud or give perjured testimony.