Careers at Parnall Law

MISSION STATEMENT

The Case Manager collaborates with all attorneys to provide them with information on assigned personal injury cases. We treat our clients with compassion and advocate for them by maximizing compensation caused by wrongful actions of others. Our goal is to ensure our clients are satisfied and know Parnall Law has stood up and fought for them by giving them a voice.

RESPONSIBILITIES

• Partner closely with our 10 passionate attorneys
• Following up with clients or insurance providers/carriers by phone, email, or mail
• Ensuring all liability, UIM, and Med Pay claims are opened
• Determine when to open or not to open health insurance subrogation claims
• Open all Medicare subrogation claims
• Complete analysis of case
• Review and modify, update or edit demand packages
• Collaborate with billing analysts to verify balances and coordinate benefits
• Partner with settlement paralegal on settlement issues including reductions on subrogation claims and/or provider balances.
• Attending weekly meetings

QUALIFICATIONS

• Significant interpersonal relationship skills; able to communicate by phone, email, text and in-person with a diverse group of personalities.
• Strong proven ability to work in a team collaborative environment
• Self-starter with outgoing and results-oriented personality
• Organization to work on multiple projects is strongly needed
• Ability to listen, ask questions and make decisions
• Desire to go the extra mile for the team and our clients
• Possesses a strong working knowledge of Microsoft WORD and Excel
• Experience in case management for personal injury required

BENEFITS

• A positive fun, caring environment where learning and growing are encouraged
• Opportunities for community outreach throughout the year
• Medical/Dental/Vision Benefits, 401k, PTO, Bonus Pay

Parnall Law Firm seeks an experienced New Client Intake Specialist to join our growing team!

MISSION STATEMENT

To warmly and compassionately greet callers (and sometimes visitors), making them feel welcome and comfortable.

To make the best first impression on clients and all prospective clients, whether we take the case or not.

To recognize a client that we want to help and determine whether an avenue of recovery may exist.

To get potential clients that we can help in the door as promptly as possible.

To help injured callers get the help they need.

To create raving fan clients and help the business and law practice grow and thrive.

RESULTS / OUTCOMES (What you must get done.)

• Attend weekly firm wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Friday at 8:00 am
• Attend biweekly meeting with Lead to go over KPIs and metrics.
• Attend weekly firm trainings on Wednesdays at 8:00am
• Achieve a 95% good call conversion rate
• Convert all pending cases within 3 days of initial inquiry.
• Timely accomplish 60 Day client check-ins
• Send out decline letters to non-clients within 5 days of decision.
• Request police/incident within 24 hours of retention.
• Submit all standard IPRAs/evidence requests are completed within 3 days of receipt of police reports.
• Submit evidence summary within 14 days of receipt of all evidence.

DUTIES / RESPONSIBILITIES

Intakes

• Establish rapport with potential clients immediately over the phone.
• Answer calls and emails from potential clients about their claims, determine whether to VineSign or schedule for attorney intake.
• Post all new cases on intake sheets, and messages, in SmartAdvocate promptly and accurately.
• Research the potential client and case to help inform paralegals and lawyers about the viability of the case.
• Become familiar with our referral list to help direct and refer callers we cannot help.
• Keep track of cases that we have referred to attorneys with whom we associate.
• Weed out unwanted cases.
• Help create a positive team environment by communicating with each team member to ensure all potential new clients are given prompt attention.
• Deadline new intake sheets for follow-up / sols / declines
• Draft decline letters with appropriate SOL language.
• Mandatory after-hours rotation for qualified calls (paid).

Administrative support

• Manage and update provider contact information in SmartAdvocate.
• Data entry, party entry, witness info entry.
• Conflict checks when entering parties.
• Obtaining evidence for each case including police reports, 911 calls, lapel video, IPRA, etc. and then reviewing and summarizing all evidence.

Evidence

• Obtaining all police reports, incident reports, 911 calls, lapel, witness statements and other evidence from law enforcement entities.
• Interaction with various public agencies for IPRA requests, reports or other data needed.

COMPETENCIES

• Positive, confident, charismatic, influential, intelligent, and compassionate person.
• Conveys confidence on the phone and in-person
• Strong active listening skills.
• Intelligent analytical ability to determine liability, damages, and source of recovery.
• Comfortable and confident in selling legal services.
• Empathy for injured clients, with ability to put them at ease during their difficult time.
• Exceptional communication skills, verbal and written.
• Influential in helping client to realize that Parnall Law Firm is the best choice in personal injury representation.
• Organized, focused, and attentive to all intakes and follow-ups.
• Resourceful in helping investigate and uncover root of legal issues.
• Enthusiastic ability to absorb guidance and training in intakes, insurance law, and personal injury cases generally.
• Professional attire and demeanor.
• Treats a call at 4:30 on Friday with the same care and compassion as one on Monday morning.
• Able to follow loose script and avoid giving legal advice.
• Computer and typing skills. Enthusiastically absorbs training in case management software.
• Inbound sales experience a plus.
• Personal injury law (particularly plaintiff) experience a plus.
• Team player. We are strong believers in teamwork. If you are not a team player, this job is not for you.

Requirements:

-Minimum 1 year personal injury law experience

-Ability to adhere to business hours Monday-Friday 8:00-5:00 MST

-If located in Albuquerque metro area, must be available to work on-site (if residing outside the Albuquerque Metro Area this position is eligible for remote work).

MISSION STATEMENT

To warmly and compassionately greet callers and visitors, making them feel welcome and comfortable.

To make the best first, continued, and lasting impression on clients and all visitors and callers, including lawyers, doctors and other providers, witnesses, court reporters, insurance adjusters, etc.

To create raving fan clients, and help the business and law practice grow and thrive.

RESULTS / OUTCOMES (What you must get done.)

• Attendance at firm huddle every Monday at 8:00 am
• Attendance at mini huddle with Lead Tuesday through Friday at 8:00 am
• Transfer phones to / from Answering Service at 8 AM / 5 PM
• Answer phones by the second ring and direct caller to person who can help them – or if unavailable, help them.
• Greet people at door and offer them beverages/try to make them comfortable
• Prepare for Daily Intakes
• Print intake sheets / Googlemap from intake screen
• Let attorney and paralegal know that client/intake/etc. is here
• Let attorney know when finished with intake forms and have intake forms ready to hand to attorney
• Shut door for meetings if needed
• Know what / where intake forms are
• Call to confirm appointments with prospective clients, note on calendar
• Photograph new clients after intakes, vehicle damage, download to FC
• Have provider list and other contacts available for attorney
• Mail, scan, name and upload all mail to SmartAdvocate daily (or notify Lead) when that cannot be done
• Faxes, name and upload all faxes to SmartAdvocate daily (or notify Lead) when that cannot be done

DUTIES / RESPONSIBILITIES

• Direct calls to the right person with as much efficiency and diplomacy as possible.
• Weed out unwanted callers.
• Help create a positive team environment by communicating with each team member to ensure all callers and visitors are given prompt attention.
• Provide prompt and courteous service for every caller and visitor.
• Become familiar with clients and callers to help document the case and handle client issues that arise, whether the paralegal can help or not at that moment.
• Posting all messages in SmartAdvocate promptly and accurately.
• Helping the Case Managers/Paralegals with data entry and other office tasks when not receiving calls or visitors.

Housekeeping

• Make sure water and coffee is available
• Clean/organize front area, copy room and conference room

Correspondence

• Get mail from front door
• Assist Marketing with any mailings, when requested.

Calendar

• Make general appointments at attorneys’ request (i.e. meetings, CLEs, Rotary, events, etc)

Data Entry

• Post case and provider information into SmartAdvocate

Miscellaneous

· Help out any team members when requested.

· $25,000 sign-on bonus (payable at 3, 6 and 12 months)

· Excellent compensation, bonuses bringing compensation up to $200,000 to $400,000 per year or more

· Outstanding environment/culture/dynamic – “Top Place to Work"

Watch a 2-minute video at: https://www.hurtcallbert.com/attorney-careers/

MISSION STATEMENT

Fighting for Justice for the wrongfully hurt

VALUES

The 5 ‘T’s: Team, Talent, Truth, Tenacity, and Triumph

We believe these values are the reason we are the largest personal injury firm in NM and have received the Best Places to Work Award (Albuquerque Business First) in 2019, 2020, 2021, and 2022, and Top Place to Work Award (Albuquerque Journal) in 2020, 2021, 2022.

RESPONSIBILITIES

You will be representing clients injured from the beginning (intake) to the end (disbursement) of their cases and all stages in between, resolving cases through negotiation before litigation, through litigation, and trial.

You will be able to concentrate on "attorney" work, with the support of a team of assistants, including intake, investigators (retired police officers), pre-litigation case managers, medical records/demand drafting assistants, litigation paralegals, and settlement/subrogation paralegals. You will also have the support of a team of collaborative and creative attorneys.

Organization and attention to detail are paramount to this position, along with the willingness and ability to regularly interact with clients, adjusters, and other lawyers/paralegals over the phone and/or in person.

QUALIFICATIONS

· Preferred (but not required for talented and ambitious attorneys): 3 + years experience in litigating personal injury cases (plaintiff or defense)

· Ability to relocate to Albuquerque, New Mexico (relocation assistance provided)

· Be available in the office from Monday through Friday, 8 to 5 (and more as required for caseload)

BENEFITS

· Sign-on bonus (as described above)

· Relocation Assistance

· Compensation range $200,000- $400,0000 per year

· A positive, fulfilling, caring environment where learning and growing are encouraged

· Opportunities for community outreach throughout the year

· Medical/Dental/Vision Benefits, 401k, PT, Bonus Pay

ATTORNEY – POSITION DESCRIPTION

MISSION STATEMENT

Using intelligent, compassionate, and determined advocacy to effectively maximize recovery of the value of our client’s harm, and the wrong that caused it.

RESULTS / OUTCOMES (What you must get done.)

• Be in the office from 8 AM to 5 PM, if not out of office at meetings, hearings, depos or trial. (Attend daily huddles at 8 AM.)
• Review and note action on out-of-standard cases with lead attorney weekly.
• Resolve cases within Full Settlement Value (95%).
• Full attorney fee (95% of cases).
• Convert clients (90%).
• Achieve positive reviews (95%).
• Bring in $1.2 Million in attorney fees per year.

DUTIES / RESPONSIBILITIES

Intake / first meeting with Client

• Show compassion
• Note all facts pertinent to liability, damages, coverage
• Posture case by articulating client and office action items

Investigation

• Evaluate and direct investigation, to begin building case for trial

· Determine insurance coverage

Negotiation

• Prepare case for trial
• Evaluate Full Settlement Value, and obtain authorization
• Negotiate with adjusters; keep client informed
• Speak with adjusters, build and maintain negotiation relationships, aggressively negotiate and/or posture cases with adjusters where appropriate.
• File suit where needed, and prepare client for litigation

Litigation

• Prepare pleadings and discovery for lawsuits
• Prepare case for trial, arbitration, and/or mediation

General

• Timely review and sign correspondence drafted by team members

COMPETENCIES

Values – the 5 Ts

1. Teamwork. Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
2. Talent. Expects personal performance and team performance to be nothing short of the best.
3. Truth (Honesty/integrity). Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
4. Tenacity. Demonstrates persistence and willingness to go the distance to get something done.
5. Triumph (Persuasion). Able to convince others to pursue a course of action. Achieves a good and fair resolution for the client.

ATTORNEY STANDARDS

Standard: “Set up and established by an authority as a rule for the measure of quantity, weight, extent, value or quality.”

SKILLS

By “skilled,” we mean: You are an articulate and clear thinker, speaker and writer, driven to engage in dialogue and debate in advocating our client’s truth. You are fierce, strong, and wise in the zealous pursuit of the interests of our client. Diligence, persistence, creativity and intelligence guide you in winning the case. Organization, patience and thoughtful attention guide you in revealing the truth to all parties. You grow in aptitude, attitude, intelligence and confidence. The greater good depends on your bold and righteous stand for the injured, against the abuse of power. Your profession is your calling.

You are able to show a prospective client how we are the best choice in hiring a lawyer. You wisely guide the development of the claim through investigation of liability and documentation of damages. You professionally and effectively communicate with, and delegate to, support staff. You confirm the organization of the file and all case management tools. You effectively negotiate resolution of the claim with the adjuster. You effectively and economically litigate the case toward trial if necessary. Depositions and motions practice are pragmatic, professional and effective. You are prompt and thorough in resolving through mediation. Trial is an option that helps leverage negotiation. You hone your trial skills in appropriate cases, winning substantial justice for our client.

PERFORMANCE

You measure your performance by client satisfaction and financial results. You are able to accomplish all steps and goals in the advocacy of a client’s case, through each phase of a case: initial intake, investigation of liability, counseling in treatment, gathering medical records and bills, the negotiation of a claim, advancement in litigation, successful advocacy at mediation, and substantial verdict at trial. Each step increases the claim’s value, and your effectiveness as a lawyer. You are confident in your skill and content with your results, and our office is content as well. Your achievements are always attaining new heights.

You sign up new clients. You timely send demands, negotiate a resolution, or file the complaint. You effectively and timely depose witnesses, write and argue winning motions, and prepare for trial. You take cases to trial and win.

INTEGRITY

Your honesty is impeccable and unquestioned. Capable of withstanding criticism, you are unafraid to reveal mistakes large and small, and as a result grow from those mistakes. You confront difficult questions and issues head-on with tact and skill. Inching forward our client’s cause takes 100% fervor for 100% truth. Personal interests such as monetary gain, professional acclaim, or other favor do not improperly influence your professionalism or your zeal.

You examine and explain potential weaknesses in a case. You explain the potential weaknesses in a claim to new clients in a way that is helpful and truthful, but does not cause concern or confusion. You tell the staff what you need and want. You communicate your position clearly and persuasively to the adjuster, without excessive anger. You help other attorneys and ask other attorneys for help. You are unafraid to admit weakness or insufficient knowledge in key areas, and are willing to work to overcome these insufficiencies.

In so doing, your credibility in the law grows immensely. You strive to improve. You are confident in your abilities and your intent.

FINANCIAL STABILITY

You are motivated to attain financial prosperity and stability. You have worthy, realistic and high goals in what you will earn from your cases. Your finances are personal, and you keep them organized and on track. The firm’s growth and success depend on your growth and success. You use your financial success for good, practical and fun purposes. Money is not happiness. Money enables the achievement of happy and noble activities and lifestyle.

You earn enough to pay for your needs and to save for spending and for retirement. You bring in attorney fees as described in Attorney “RESULTS / OUTCOMES.” You motivate yourself to bring in more than this. You balance work with leisure, family and friends. You are charitable in your attention and intent.

EXPERIENCE

You are an expert in your field. With years of experience as a trial lawyer, you have learned enough to take a case to trial and win. Eager to learn and develop all the skills of an effective trial lawyer, your ambition, vision and determination exceed the minutia. Each step in your growth becomes a bullet in your belt, and when you pull your guns, you speak with the authority of experience and skill. You continue to take CLEs often, which provide you an opportunity to listen to experts in different areas, with different angles. You have the authority to teach CLEs in your expertise.

You note everything learned in winning and losing. You become an engaging and engaged leader in your profession and community. You help hone the firm’s skills, systems and overall strategy.

Parnall Law Firm seeks a Billing Specialist to join our growing team. This is an entry-level position and training will be provided to the ideal candidate.

MISSION STATEMENT

Confirm and coordinate health insurance benefits to optimize health and automobile insurance payments for treatment related to the injuries arising from their legal claims.

Use this understanding to maximize the recovery for our clients.

Verify balances due to providers ensuring disbursement is accurate.

Assist Case Managers and Paralegals to achieve desired results on behalf of the client.

RESULTS / OUTCOMES (What you must get done.)

• weekly firm wide huddle every Monday morning at 8:00
• daily team mini huddle Tuesday through Friday at 8:00 am
• biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data.
• all subrogation claims within 14 days of signed retainer.
• Med Pay and Health Ins information to all treating providers within 30 days of being retained.
• Med Pay and Health Ins information to all treating providers when providers are updated by Case Manager, within 15 days of new provider information.
• final health insurance and med pay ledgers within 7 days of client finishing treatment and being moved to Prep.
• all outstanding medical balances within 7 days when a case moves into negotiations.
• any outstanding medical balances within 5 days of a case being settled.
• final health insurance and med pay ledgers within 3 days of a case being settled.
• overdue tasks never exceed 60

DUTIES / RESPONSIBILITIES

• up with all providers after providing med pay and health insurance info to ensure bills are being properly submitted to the proper carrier.
• accurate record of all bills, payments, adjustments, and the remaining balances due to facilitate negotiating discounts by disbursement staff, paralegals and attorneys; thus maximizing recovery for our client.
• all checklist items in a timely fashion.
• benefits with available insurance including but not limited to Med Pay, Health Insurance, Medicaid, Medicare, Veterans Benefits and other Federal and State programs.
• claims and submit necessary documents for Medicare and Medicaid benefits.
• unrelated claims.
• the client’s Medicare portal.
• incoming calls via the First Call Group
• dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape.
• and maintain all firm policies and procedures.

COMPETENCIES

• communication skills, verbal and written.
• advocacy for client and against pushy insurance representatives or medical providers.
• and motivation to exceed expectations.
• attire and demeanor.
• to learn, develop, and motivate team members.
• player.
• to change in a rapidly changing environment.

Parnall Law Firm is an EOE

Parnall Law Firm seeks an experienced Settlement Paralegal to join our growing team. The ideal candidate will have prior Personal Injury experience and familiarity with subrogation.

MISSION STATEMENT

To provide client with a complete detailed disbursement of their settlement funds including to negotiate insurance reimbursement and provider reimbursement, in order to maximize our clients’ compensation.

RESULTS / OUTCOMES (What you must get done.)

• weekly firm wide huddle every Monday morning at 8:00
• daily team mini huddle Tuesday through Friday at 8:00 am
• biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data.
• settlement details on the Medicare portal for all settled cases within 24 hours of settlement.
• that all claims on the subrogation ledgers of claims paid are related, withing 2 days of receipt of the final ledger, once the claim is settled.
• that settlement checks have been received within 14 days of settlement date.
• partial disbursements of all settlement funds within 5 days of receipt of the settlement check.
• a second disbursement of funds, within 60 days of initial disbursement.
• a final disbursement of all trust funds within 90 days of initial disbursement and close case.
• overdue tasks never exceed 30.

DUTIES / RESPONSIBILITIES

• updating and finalizing settlement distribution packet
• emails, and correspondence to adjusters to follow up for ledgers as needed
• subrogation, lien, and medical bill balances in order to complete distributions in a timely manner.
• all health insurance and med pay subrogation claims as well as all liens in a client’s file.
• status comments updated in all cases in Settled 04 and Settled 06 cases.

COMPETENCIES

• deep understanding of subrogation, basic level arithmetic, high organizational skills, and the ability to prioritize tasks regularly.
• attention to detail.
• communication skills, verbal and written.
• focused, and attentive.
• verbal negotiation skills.
• attire and demeanor.
• knowledge of case management software.
• intelligence.
• player. We are strong believers in teamwork. If you are not a team player, this job is not for you.

Parnall Law Firm is an EOE

MISSION STATEMENT

To assist the firm in organizing, maintaining, and accounting of all bookkeeping duties necessary to ensure accurate accounting and transparency of financial positions and key metrics

RESULTS / OUTCOMES (What you must get done.)

• Attendance at firm huddle every Monday at 8:00 am
• Attendance at team mini huddle Tuesday thru Friday at 8:00 am
• Daily deposits into trust and operating accounts
• Prepare daily financial reports
• Quickbooks: Post all transactions daily.
• Accounts Payable: Keep files with pdf’s of payables; organize approvals and pay twice weekly
• Release advanced client costs twice weekly
• Client settlement distributions: Confirm entries are correct, balance in QB and SA, and print checks twice daily.
• Reconcile all bank statements monthly
• Audit and follow up on all operating and trust unpaid checks quarterly
• Sales Taxes – verify and pay gross receipts taxes monthly.
• Holding account: update daily (Accounts Payable, Credit card (Spark), Sales Tax Payable, Payroll, etc.
• Maintain firm credit cards (Spark, Capital One and American Express) including: download credit card transactions weekly and code; and reconcile credit card statement monthly
• Payroll:
• Finalize Bonus spreadsheet twice monthly
• Post payroll payments to QB semi monthly after payroll.
• Post 401K payments to QB semi monthly
• Positive Pay: Daily upload of all checks issued

DUTIES / RESPONSIBILITIES

• Attendance at any financial meetings with owner, executive team and CFO
• ACH initiations for client settlements, reporting and positive pay.
• Verify status of checks and provide images when requested.
• Internal bank transfers when necessary
• Assist Firm Administrator when necessary

Parnall Law Firm seeks a talented, ambitious Junior Attorney to join our growing team!

MISSION STATEMENT

To use intelligent, compassionate and determined advocacy to effectively maximize reimbursement of the value of our client’s harm, and the wrong that caused it.

To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm.

To consistently grow your client and case base.

RESULTS / OUTCOMES (What you must get done.)

• Attend weekly firm wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Friday at 8:00 am
• Attend weekly Friday calendar meeting at 8:00 am
• Meet with Lead attorney weekly to go over metrics/kpis
• Settle 95% of all cases within the evaluation amount.
• Move cases from Pre-Litigation to Litigation stage within 90 days of negotiation, if case has not settled.
• Ensure we can take our full fee on 95% of all cases (meaning we don’t have to reduce our fee because there is not enough money to pay all providers, subrogation claims, liens, and client).
• Maintain a Good Call Conversion Rate of 95% or higher (signing wanted cases)
• Achieve 95% positive reviews.

DUTIES / RESPONSIBILITIES

General

• Timely review, edit, and approved all correspondence drafted by CM/Paras.
• Be available 8 hours per day, if not out of office at meetings, hearings, depos or trial.
• Show consistent growth in the complexity and value of cases you are settling.

Intakes

• Meet with clients to evaluate case for representation
• Take all facts pertinent to liability, damages, coverage
• Show compassion
• Posture case by articulating client and office action items
• Explain representation agreement and have sign

Investigation

• Evaluate needed investigation
• Communicate with paralegal about what investigation tasks need to be completed
• Determine if UM/UIM applies
• Posture the case for trial or negotiations

Negotiation

• Meet with clients to evaluate and get authorization to negotiate
• Meet with Lead or Full Value Committee to set firm evaluation amount
• Negotiate with adjusters and keep client informed
• Prepare case for mediation
• Speak with adjusters, build and maintain negotiation relationships, aggressively negotiate and/or posture cases with adjusters where appropriate.
• Make determination about filing suit or further negotiations
• If filing suit, prepare client for litigation process

Litigation

• Draft pleadings and discovery for lawsuits
• Compose discovery responses
• Compose discovery requests
• Prepare case for trial, arbitration, and/or mediation

Parnall Law Firm, LLC is an Equal Opportunity Employer

Parnall Law Firm seeks a Medical Records Paralegal to join our growing team.

MISSION STATEMENT:

Gathering complete medical records and bills related to each client’s case as performed by the Medical Records Retrieval Staff.

Accurately and persuasively tell the client’s story in a draft demand letter, including a summary of the case for liability, and the client’s damages.

Summarize other prior and subsequent medical records that may influence the client’s case.

RESULTS/OUTCOMES (What you must get done):

• Ensure medical records and bills are received within 60 days of maximum medical improvement.
• Complete client authority/eval and draft demand letters within 1 week of receiving complete medical records and bills.
• Ensure tasks never exceed 60.

DUTIES/RESPONSIBILITIES:

• Work with the medical records clerk to obtain all needed medical damages.
• Estimate billing from the VA or work with attorneys/paralegals to determine whether to open subrogation and have bills created.
• Review records and bills for relatedness, discrepancies, high billing, etc.
• Order films of broken bones, head trauma, herniated discs.
• Organize records, bills and evidence into demand packets.
• Verify the accuracy of the Value Tab.
• Highlight treatment records discussed in letter.
• Review initial records for potential med mal cases and summarize.
• Review helpful and harmful case information by using treatment update notes and hedonics from clients.
• Assist paralegals and attorneys as needed with discovery, mediation or arbitration.
• Supplement bills for discovery, mediation or arbitration.
• Collect review and analyze records and bills from Defense.
• Collect review and analyze defendant’s medical records, when necessary.
• Attend Tuesday and Friday firm Huddles at 8:00 am
• Attend Monday, Wednesday and Thursday mini huddles with your Team Lead
• Attending weekly OOS meetings fully prepared with strategy notes in SmartAdvocate in accordance with the preparation guideline.
• Attend and participate in weekly firm training, when possible
• Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape.
• Follow and maintain all firm policies and procedures.
• Proportionately contribute to overall client satisfaction and firm revenue goals.

COMPETENCIES:

• Excellent communication skills, verbal and written.
• Empathy for our injured clients.
• Confidence and motivation to exceed expectations.
• Professional attire and demeanor.
• Desire to learn, develop, and motivate team members.
• Team player.
• Ability to change in a rapidly changing environment.

BENEFITS:

• A positive fun, caring environment where learning and growing are encouraged
• Opportunities for community outreach throughout the year
• Medical/Dental/Vision Benefits, 401k, PTO, Bonus Pay

Requirements:

• Experience in Personal Injury Law
• Strong Writing Abilities
• Willingness to work on site