Take charge of your career in IT. As New Mexico’s largest Personal Injury firm, we specialize in advocating for our clients and bringing voice to the harm they have suffered. Parnall Law Firm strives to maintain a collaborative, teamwork-oriented environment where all members of our staff are equally valued and supported. We are excited to have an Internal IT Coordinator join our growing team.
MISSION
The Internal IT Coordinator is responsible for overseeing IT department workflow and all company equipment and resources and must have the capacity and experience to implement, maintain, and support enterprise-wide hardware and software. The ideal candidate will have a proven track record of maintaining compliance and security standards and prior experience with technical support.
DUTIES/RESPONSIBILITIES
- Install and configure all software and hardware and offer technical support to staff members. Troubleshoot issues and implement effective solutions in a timely fashion.
- Ensure performance, availability and security of networks and all hardware/software utilized by the company.
- Set-up and configure equipment and credentials for New Hires and revoke access for terminated staff.
- Maintain equipment inventory and oversee employee equipment check-out process.
- Play a critical role in IT projects from planning through execution and maintenance.
- Collaborate with CTO and Executive team to identify IT needs and opportunities for improvement.
- Complete tasks as assigned by the CTO and Executive team.
SKILLS /ABILITIES & REQUIRMENTS
- Minimum of an Associate’s degree in Computer Science, Information Technology, or a related field and 3 years’ experience in IT support, help desk, network administration or a similar role.
- Strong analytical and problem-solving skills, with a proven attention to detail.
- Excellent communication and interpersonal abilities
- A proactive mindset.
- Ability to work effectively independently and as a member of a team.