Intake Specialist

MISSION STATEMENT

The Intake Specialist is the first impression to our clients and work collectively with our paralegals and attorneys. We treat our clients with compassion and advocate for them by maximizing compensation caused by wrongful actions of others. Our goal is to ensure our clients are satisfied and know Parnall Law has stood up and fought for them by giving them a voice.

RESPONSIBILITIES

  • Make the best first, continued, and lasting impression on our clients
  • Gather incident information from potential clients
  • Provide research and follow up on cases via phone or email.
  • Draft letters for clients, paralegals and attorneys
  • Proven ability to strive to exceed service level agreements
  • Create raving fan clients and help the business and law practice grow and thrive.    

QUALIFICATIONS

 

  • Stellar customer service skills and empathetic toward clients’ needs
  • Not afraid to ask the tough questions
  • Professional verbal and written communication skills
  • Time management with the ability to be flexible and work on multiple projects at a time
  • Proven ability to work in a team collaborative environment
  • Personal injury experience preferred but not required.

 

BENEFITS

  • A positive fun, caring environment where learning and growing are encouraged
  • Opportunities for community outreach throughout the year
  • Medical/Dental/Vision Benefits, 401k, PTO, Bonus Pay