Careers at Parnall Law

Design your future at Parnall Law Firm. As New Mexico’s largest Personal Injury firm, we specialize in advocating for our clients and bringing voice to the harm they have suffered. Parnall Law Firm strives to maintain a collaborative, teamwork-oriented environment where all members of our staff are equally valued and supported. We are excited to have a Fractional Chief Technology Officer join our growing team.

MISSION

The Fractional CTO will craft a vision for and guide the company in the deliberate use of technology to achieve goals and objectives, maximize efficiency, and realize plans for continued expansion. The ideal candidate will have a demonstrable history of aligning company goals with tangible solutions and will exhibit forward-thinking, innovation, and determination. The expertise the Fractional CTO offers will play a critical role in driving company growth, operational excellence, and competitive advantage.

DUTIES/RESPONSIBILITIES

• Develop and implement a strategy for the use of technology that incorporates the company’s goals and improves efficiency.
• Maintain an awareness of emerging technology and how it could be put to use in alignment with company objectives.
• Identify and produce initiatives to automate processes and utilize cutting-edge solutions to improve productivity, reduce costs, and augment business operations.
• Oversee the use of internal IT resources and external partnerships to ensure projects are completed in a timely fashion.
• Foster collaboration amongst departments to ensure technology solutions are best meeting the needs of the company.
• Demonstrate effective, rigorous leadership and project management from conception through execution on assigned projects.
• Effectively communicate technology strategies and benefits to the firm’s owner and Executive team and act as a liaison between the IT department and other teams.
• Establish and sustain policies and procedures for the use of technology resources within the company.
• Identify, assess, and mitigate risks associated with IT operations and investments.
• Develop and oversee a technology budget which ensures the effective use of resources.
• Assist in the recruitment, development, and retention of top-tier talent for the IT department as needed.
• Manage IT department staff.

SKILLS/ABILITIES & REQUIREMENTS

• Prior experience in a senior leadership role in the technology industry, preferably as a CTO or consultant focusing heavily on strategic planning and execution.
• Proven track record for leveraging technology to drive business success.
• Exceptional communication skills and an ability to convey complex technological concepts to non-technical staff members and ensure understanding across the organization.
• Robust project management skills
• Bachelor’s or Master’s degree in Computer Science, Business Administration, or a related field and 10-15 years of relevant IT experience.

Parnall Law Firm

About Us:

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Receptionist to join our growing team! Apply today to learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values have earned us a place among Albuquerque’s best places to work year after year.

Job Details:

Position: Receptionist (Front Desk)

Job Type: Full-time-In Person

Location: Albuquerque, NM

Full Benefits:

· Health, dental, & vision insurance

· Life and long-term disability insurance

· 401(k)

· PTO/Select paid holidays

· Opportunities for community outreach

· A positive, fulfilling, caring environment where learning and growing are encouraged

· In-office health bar

· Annual company goal trip

Requirements:

• High school diploma or equivalent
• Office or customer service experience preferred
• Ability to work on-site

Position Description:

RESULTS / OUTCOMES (What you must get done.)

• Attendance at firm huddle every Monday at 8:00 am
• Attendance at mini huddles with Lead Tuesday through Friday at 8:00 am
• Transfer phones to/from Answering Service at 8 AM / 5 PM
• Answer phones by the second ring and direct caller to the person who can help them – or if unavailable, help them.
• Greet people at the door and offer them beverages/try to make them comfortable
• Prepare Daily Intake paperwork
• Scan, name and upload all mail, hand-deliveries, or faxes to SmartAdvocate daily

DUTIES / RESPONSIBILITIES

• Direct calls to the right person with as much efficiency and diplomacy as possible.
• Weed out unwanted callers.
• Provide prompt and courteous service for every caller and visitor.
• Become familiar with clients and callers to help document the case and handle client issues that arise, whether the CM or paralegal can help or not at that moment.
• Posting all messages in SmartAdvocate promptly and accurately.
• Helping the Case Managers/Paralegals with data entry and other office tasks when not receiving calls or visitors.
• Uploading client photos to their case file

Housekeeping

• Make sure water, coffee and other beverages are available for all meetings
• Clean/organize the reception area, copy room and conference rooms

Correspondence

• Assist Marketing or case workers with any mailings, when requested.

Calendar

• Make general appointments at attorneys’ request (i.e. meetings, CLEs, Rotary, events, etc)

Data Entry

• Post case and provider information into SmartAdvocate

Miscellaneous

• Help out any team members when requested.

Parnall Law Firm is an equal opportunity employer.

Parnall Law Firm

About Us:

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Attorney to join our growing team! Apply today to learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values have earned us a place among Albuquerque’s best places to work year after year. With the support of our team of assistants, including intake, investigators (retired police officers), pre-litigation case managers, medical records/demand drafting assistants, litigation paralegals, and settlement/subrogation paralegals, you will be able to focus on maximizing the outcome of each case. You will also have the support of a team of collaborative and creative attorneys.

Job Details:

Position: Associate Attorney

Job Type: Full-time-In Person

Location: Albuquerque, NM (relocation assistance of $10,000 provided)

Pay: $200,000 to $400,000 plus per year (base salary + performance-based bonuses paid twice monthly)

Sign On Bonus: $25,000 signing bonus (payable at 3, 6 and 12 months of employment)

Full Benefits:

· Health, dental, & vision insurance

· Life and long-term disability insurance

· 401(k)

· PTO/Select paid holidays

· Opportunities for community outreach

· A positive, fulfilling, caring environment where learning and growing are encouraged

· In-office health bar

· Annual company goal trip

Requirements:

· Licensed in New Mexico or ability to become licensed through reciprocity or UBE score

· 3+ years experience litigating personal injury cases (plaintiff or defense)

· Ability to relocate to Albuquerque, NM ($10,000 relocation assistance package provided)

· Be available in the office, Monday-Friday 8:00am-5:00pm (and more as required for caseload)

Position Description:

MISSION STATEMENT

Using intelligent, compassionate, and determined advocacy to effectively maximize recovery of the value of our client’s harm, and the wrong that caused it.

RESULTS / OUTCOMES

· Be in the office from 8 AM to 5 PM, if not out of the office at meetings, hearings, depos or trials. (Attend daily huddles at 8 AM.)

· Review and note action on out-of-standard cases with lead attorney weekly.

· Resolve cases within Full Settlement Value (95%).

· Full attorney fee (95% of cases).

· Convert clients (90%).

· Achieve positive reviews (95%).

· Bring in $1.5 Million in attorney fees per year.

DUTIES / RESPONSIBILITIES

Intake / first meeting with Client

• Show compassion
• Note all facts pertinent to liability, damages, coverage
• Posture case by articulating client and office action items

Investigation

• Evaluate and direct investigation, to begin building case for trial
• Determine insurance coverage

Negotiation

• Prepare case for trial
• Evaluate Full Settlement Value, and obtain authorization
• Negotiate with adjusters; keep client informed
• Speak with adjusters, build and maintain negotiation relationships, aggressively negotiate and/or posture cases with adjusters where appropriate.
• File suit where needed, and prepare client for litigation

Litigation

• Prepare pleadings and discovery for lawsuits
• Prepare case for trial, arbitration, and/or mediation

General

• Timely review and sign correspondence drafted by team members

About Us:

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Attorney to join our growing team! Apply today to learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values have earned us a place among Albuquerque’s best places to work year after year. With the support of our team of assistants, including intake, investigators (retired police officers), pre-litigation case managers, medical records/demand drafting assistants, litigation paralegals, and settlement/subrogation paralegals, you will be able to focus on maximizing the outcome of each case. You will also have the support of a team of collaborative and creative attorneys.

Job Details:

Position: Associate Attorney

Job Type: Full-time-In Person

Location: Albuquerque, NM (relocation assistance of $10,000 provided)

Pay: $200,000 to $400,000 plus per year (base salary + performance-based bonuses paid twice monthly)

Sign On Bonus: $25,000 signing bonus (payable at 3, 6 and 12 months of employment)

Full Benefits:

· Health, dental, & vision insurance

· Life and long-term disability insurance

· 401(k)

· PTO/Select paid holidays

· Opportunities for community outreach

· A positive, fulfilling, caring environment where learning and growing are encouraged

· In-office health bar

· Annual company goal trip

Requirements:

· Licensed in New Mexico or ability to become licensed through reciprocity or UBE score

· 3+ years experience litigating personal injury cases (plaintiff or defense)

· Ability to relocate to Albuquerque, NM ($10,000 relocation assistance package provided)

· Be available in the office, Monday-Friday 8:00am-5:00pm (and more as required for caseload)

Position Description:

MISSION STATEMENT

Using intelligent, compassionate, and determined advocacy to effectively maximize recovery of the value of our client’s harm, and the wrong that caused it.

RESULTS / OUTCOMES

· Be in the office from 8 AM to 5 PM, if not out of the office at meetings, hearings, depos or trials. (Attend daily huddles at 8 AM.)

· Review and note action on out-of-standard cases with lead attorney weekly.

· Resolve cases within Full Settlement Value (95%).

· Full attorney fee (95% of cases).

· Convert clients (90%).

· Achieve positive reviews (95%).

· Bring in $1.5 Million in attorney fees per year.

DUTIES / RESPONSIBILITIES

Intake / first meeting with Client

• Show compassion
• Note all facts pertinent to liability, damages, coverage
• Posture case by articulating client and office action items

Investigation

• Evaluate and direct investigation, to begin building case for trial
• Determine insurance coverage

Negotiation

• Prepare case for trial
• Evaluate Full Settlement Value, and obtain authorization
• Negotiate with adjusters; keep client informed
• Speak with adjusters, build and maintain negotiation relationships, aggressively negotiate and/or posture cases with adjusters where appropriate.
• File suit where needed, and prepare client for litigation

Litigation

• Prepare pleadings and discovery for lawsuits
• Prepare case for trial, arbitration, and/or mediation

General

• Timely review and sign correspondence drafted by team members

Parnall Law Firm seeks a talented, ambitious Junior Attorney to join our growing team!

$10,000 sign-on bonus (payable at 3, 6 and 12 months of employment) and $5,000 relocation assistance offered. Base salary + performance based bonuses paid out twice monthly.

Qualifications:

• Juris Doctorate degree and licensed or ability to become licensed to practice law in NM
• Ability to relocate to Albuquerque, NM to work on-site (relocation assistance offered)
• Experience in PI law is not required.

MISSION STATEMENT

To use intelligent, compassionate and determined advocacy to effectively maximize reimbursement of the value of our client’s harm, and the wrong that caused it.

To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm.

To consistently grow your client and case base.

RESULTS / OUTCOMES (What you must get done.)

• Attend weekly firm wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Friday at 8:00 am
• Attend weekly Friday calendar meeting at 8:00 am
• Meet with Lead attorney weekly to go over metrics/kpis
• Settle 95% of all cases within the evaluation amount.
• Move cases from Pre-Litigation to Litigation stage within 90 days of negotiation, if case has not settled.
• Ensure we can take our full fee on 95% of all cases (meaning we don’t have to reduce our fee because there is not enough money to pay all providers, subrogation claims, liens, and client).
• Maintain a Good Call Conversion Rate of 95% or higher (signing wanted cases)
• Achieve 95% positive reviews.

DUTIES / RESPONSIBILITIES

General

• Timely review, edit, and approved all correspondence drafted by CM/Paras.
• Be available 8 hours per day, if not out of office at meetings, hearings, depos or trial.
• Show consistent growth in the complexity and value of cases you are settling.

Intakes

• Meet with clients to evaluate case for representation
• Take all facts pertinent to liability, damages, coverage
• Show compassion
• Posture case by articulating client and office action items
• Explain representation agreement and have sign

Investigation

• Evaluate needed investigation
• Communicate with paralegal about what investigation tasks need to be completed
• Determine if UM/UIM applies
• Posture the case for trial or negotiations

Negotiation

• Meet with clients to evaluate and get authorization to negotiate
• Meet with Lead or Full Value Committee to set firm evaluation amount
• Negotiate with adjusters and keep client informed
• Prepare case for mediation
• Speak with adjusters, build and maintain negotiation relationships, aggressively negotiate and/or posture cases with adjusters where appropriate.
• Make determination about filing suit or further negotiations
• If filing suit, prepare client for litigation process

Litigation

• Draft pleadings and discovery for lawsuits
• Compose discovery responses
• Compose discovery requests
• Prepare case for trial, arbitration, and/or mediation

Parnall Law Firm, LLC is an Equal Opportunity Employer.

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Billing Assistant to join our growing team! Apply today learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico’s best places to work year after year.

Location: Albuquerque, NM (in office)

Job Type: Full-Time

Benefits:

• Health, dental, & vision insurance

• Life and long-term disability insurance

• 401(k)

• PTO/Select paid holidays

• Opportunities for community outreach

• A positive, fulfilling, caring environment where learning and growing are encouraged

• In-office health bar

• Annual company goal trip

MISSION STATEMENT

The mission of the billing specialist is to ensure all providers submit their bills to health insurance or automobile (MedPay) insurance in a timely manner and further ensures the proper insurance carriers pay the provider bills in a timely manner, maximizing the net recovery for the client. Further, the billing specialist will verify all providers balances in a timely manner so that the settlement funds can be distributed to the client as soon as settlement funds are received.

RESULTS / OUTCOMES (What you must get done.)

• Attend weekly firm-wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Friday at 8:00 am
• Attend biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data.
• Opening all subrogation claims within 14 days of signed retainer.
• Submit Med Pay and Health Ins information to all treating providers within 30 days of being retained.
• Submit Med Pay and Health Ins information to all treating providers when providers are updated by Case Manager, within 15 days of new provider information.
• Request final health insurance and med pay ledgers within 7 days of client finishing treatment and being moved to Prep.
• Verify all outstanding medical balances within 7 days when a case moves into negotiations.
• Verify any outstanding medical balances within 5 days of a case being settled.
• Obtain final health insurance and med pay ledgers within 3 days of a case being settled.
• Maintain a biweekly activity level of 1000 or more in SmartAdvocate
• Ensure overdue tasks never exceed 60

DUTIES / RESPONSIBILITIES

• Following up with all providers after providing med pay and health insurance info to ensure bills are being properly submitted to the proper carrier.
• Maintain accurate record of all bills, payments, adjustments, and the remaining balances due to facilitate negotiating discounts by disbursement staff, paralegals and attorneys; thus maximizing recovery for our client.
• Complete all checklist items in a timely fashion.
• Coordinate benefits with available insurance including but not limited to Med Pay, Health Insurance, Medicaid, Medicare, Veterans Benefits and other Federal and State programs.
• Open claims and submit necessary documents for Medicare and Medicaid benefits.
• Dispute unrelated claims.
• Maintain the client’s Medicare portal.
• Answer incoming calls via the First Call Group
• Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape.
• Follow and maintain all firm policies and procedures.

COMPETENCIES

• Excellent communication skills, verbal and written.
• Strong advocacy for client and against pushy insurance representatives or medical providers.
• Confidence and motivation to exceed expectations.
• Professional attire and demeanor.
• Desire to learn, develop, and motivate team members.
• Team player.
• Ability to change in a rapidly changing environment.

Requirements:

-High School diploma or equivalent

-1 year legal, medical billing, or financial experience preferred, but not required

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Legal Assistant to join our growing team! Apply today learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico’s best places to work year after year.

Location: Albuquerque, NM (in office)

Job Type: Full-Time

Benefits:

• Health, dental, & vision insurance

• Life and long-term disability insurance

• 401(k)

• PTO/Select paid holidays

• Opportunities for community outreach

• A positive, fulfilling, caring environment where learning and growing are encouraged

• In-office health bar

• Annual company goal trip

LEGAL ASSISTANT

MISSION STATEMENT

To work together with the paralegals as a team to provide the attorneys and clients with intelligent, compassionate and determined advocacy, with the goal of maximizing compensation for the harms caused by wrongful actions of others.

To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible.

To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm.

RESULTS / OUTCOMES (What you must get done.)

• Attend weekly firm wide huddle every Monday morning at 8:00

• Attend daily team mini huddle Tuesday through Friday at 8:00 am

• Have status comments entered before weekly OOS meetings

• Attend biweekly meeting with Team Lead to go over individual metrics and goals.

• Opening all UM/UIM claims within 1 day of signed retainer

• Opening all Liability claims within 1 day of receipt of liability information from police report or IPRA

• Send out letters of representation within 24 hours of claims being opened.

• Send out welcome letters within 2 days of being retained by client.

• Obtain client homework, photos, dec pages within 14 days of being retained.

• Obtain insurance dec pages within 14 days of sending out the letter of representation.

• Prepare PeopleMap and background on tort/defendant and client within two days of the case being moved to Prep.

• Ensure overdue tasks never exceed 50.

DUTIES / RESPONSIBILITIES

• Complete all task items in a timely fashion.

• Complete all CM/paralegal requests accurately and promptly.

• Posting all case information, and litigation information, accurately in SmartAdvocate.

• Client follow up calls, as directed by CM/paralegal.

• Verify adjuster’s contact information prior to demand being sent out.

• Compiling attachments for demand letters (on disc or multiple online portal uploads) and noting dates in case tab and insurance tabs.

• Making follow up calls to insurance carriers to confirm receipt of demand letters.

• Property address search

• License info and research

• Light research or investigation as directed by Case Manager

• Answer incoming calls via the First Call Group

• Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape.

• Follow and maintain all firm policies and procedures.

COMPETENCIES

• Excellent communication skills, verbal and written.

• Empathy for our injured clients.

• Confidence and motivation to exceed expectations.

• Professional attire and demeanor.

• Desire to learn, develop, and motivate team members.

• Team player.

• Ability to change in a rapidly changing environment.

Requirements:

-High School diploma or equivalent

-1 year office/legal experience preferred, but not required

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Administrative Assistant to join our growing team! Apply today learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico’s best places to work year after year.

Location: Albuquerque, NM (in office)

Job Type: Full-Time

Benefits:

• Health, dental, & vision insurance

• Life and long-term disability insurance

• 401(k)

• PTO/Select paid holidays

• Opportunities for community outreach

• A positive, fulfilling, caring environment where learning and growing are encouraged

• In-office health bar

• Annual company goal trip

ADMINISTRATIVE ASSISTANT

MISSION STATEMENT

To work together with the Administrator as a team to keep the office running smoothly.

RESULTS / OUTCOMES (What you must get done.)

• Attendance at firm huddle every Monday at 8:00 am

• Attendance at team mini huddle Tuesday thru Friday at 8:00 am

• Attend biweekly meeting with Team Lead to go over individual metrics

• Assist the Managing Attorney, Operations Manager, and Administrator in their outcomes by performing various administrative tasks related to running of the office.

DUTIES / RESPONSIBILITIES

Employee onboarding and assistance:

• Benefits, Insurance, assisting Administrator with Payroll

• Registering employees for various training courses/seminars

• Out of state Business registrations for new zoom employees

• Employee files

o Set up new employees – I9, payroll direct deposit, handbook signed, etc.

o Upkeep of various employee files

• Scheduling of anniversary reviews

• Party planning (anniversaries, birthdays, etc.)

Bookkeeping

• Printing case expense checks

• Verifying/Printing client distributions

• Auditing uncleared checks

• Drafting cover letters/reissue uncleared checks

• Verifying credit card transactions

General:

• Assistance to the Managing Attorney, Operations Manager, and Administrator

• Calendaring for the Executive Team

• Coordinating with the Executive Assistant on an as needed basis

Requirements:

-1 year office/administrative experience

Parnall Law Firm

About Us:

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Attorney to join our growing team! Apply today to learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values have earned us a place among Albuquerque’s best places to work year after year. With the support of our team of assistants, including intake, investigators (retired police officers), pre-litigation case managers, medical records/demand drafting assistants, litigation paralegals, and settlement/subrogation paralegals, you will be able to focus on maximizing the outcome of each case. You will also have the support of a team of collaborative and creative attorneys.

Job Details:

Position: Associate Attorney

Job Type: Full-time-In Person

Location: Albuquerque, NM (relocation assistance of $10,000 provided)

Pay: $200,000 to $400,000 plus per year (base salary + performance-based bonuses paid twice monthly)

Sign On Bonus: $25,000 signing bonus (payable at 3, 6 and 12 months of employment)

Full Benefits:

· Health, dental, & vision insurance

· Life and long-term disability insurance

· 401(k)

· PTO/Select paid holidays

· Opportunities for community outreach

· A positive, fulfilling, caring environment where learning and growing are encouraged

· In-office health bar

· Annual company goal trip

Requirements:

· Licensed in New Mexico or ability to become licensed through reciprocity or UBE score

· 3+ years experience litigating personal injury cases (plaintiff or defense)

· Ability to relocate to Albuquerque, NM ($10,000 relocation assistance package provided)

· Be available in the office, Monday-Friday 8:00am-5:00pm (and more as required for caseload)

Position Description:

MISSION STATEMENT

Using intelligent, compassionate, and determined advocacy to effectively maximize recovery of the value of our client’s harm, and the wrong that caused it.

RESULTS / OUTCOMES

· Be in the office from 8 AM to 5 PM, if not out of the office at meetings, hearings, depos or trials. (Attend daily huddles at 8 AM.)

· Review and note action on out-of-standard cases with lead attorney weekly.

· Resolve cases within Full Settlement Value (95%).

· Full attorney fee (95% of cases).

· Convert clients (90%).

· Achieve positive reviews (95%).

· Bring in $1.5 Million in attorney fees per year.

DUTIES / RESPONSIBILITIES

Intake / first meeting with Client

• Show compassion
• Note all facts pertinent to liability, damages, coverage
• Posture case by articulating client and office action items

Investigation

• Evaluate and direct investigation, to begin building case for trial
• Determine insurance coverage

Negotiation

• Prepare case for trial
• Evaluate Full Settlement Value, and obtain authorization
• Negotiate with adjusters; keep client informed
• Speak with adjusters, build and maintain negotiation relationships, aggressively negotiate and/or posture cases with adjusters where appropriate.
• File suit where needed, and prepare client for litigation

Litigation

• Prepare pleadings and discovery for lawsuits
• Prepare case for trial, arbitration, and/or mediation

General

• Timely review and sign correspondence drafted by team members

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Mail Clerk to join our growing team! Apply today learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico’s best places to work year after year.

Location: Albuquerque, NM (in office)

Job Type: Full-Time

Benefits:

• Health, dental, & vision insurance
• Life and long-term disability insurance
• 401(k)
• PTO/Select paid holidays
• Opportunities for community outreach
• A positive, fulfilling, caring environment where learning and growing are encouraged
• In-office health bar
• Annual company goal trip

MISSION STATEMENT

To make sure that all physical and digital documents are in their proper place in the case file and are easily accessible at all times.

To ensure that all new client welcome gifts and client disbursement gifts are delivered to accurate addresses via hand-delivery or United States mail.

DUTIES AND RESPONSIBILITIES

• Attend weekly firm wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Friday at 8:00 am
• Attend biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data.
• Scan, save, name and circulate mail to all appropriate staff within 1 business day.
• Name and circulate all faxes to all appropriate staff withing 1 business day.
• Respond to all case manager and paralegal requests accurately and promptly.
• Send out all outgoing mail in the same day received.

Ingoing mail:

• Picking up mail from the post office box no earlier than 10:00 am each day (all mail is delivered to post office box by that time-if you go earlier, it is likely all mail is not there yet)
• Verifying original deposition transcripts and saving unopened originals for trial use. Further, ensuring we have a digital copy in the depositions folder, with all exhibits and if we do not, notifying the Paralegal.
• Determining if a letter contains a settlement negotiation (offer), and copying the assigned attorney on the email to the case manager/paralegal.

Outgoing mail:

• Saving large attachments to disc or thumb drive when necessary.
• Verifying outgoing mail contains all enclosures noted.
• Scanning certified return receipt requested slips into correspondence folder
• Properly weighing all mail
• Delivering all outgoing mail to the post office at the end of each day.

Faxes:

• Breaking down large files and saving each subpart into appropriate parts of file. (i.e. an adjuster sends a letter with the police report, recorded statement and PD records: you must save the whole packet in correspondence, then save the police report in the evidence folder, save the recorded statement in the statements subfolder and the PD records in the appropriate subfolder.)
• Determining if a fax contains a settlement negotiation (offer), and copying the assigned attorney on the email to the case manager/paralegal.
• Answer incoming calls via the First Call Group

Fill In: Legal Assistant; Reception

Requirements:

-High School diploma or equivalent

-1 year office/legal experience preferred, but not required

Parnall Law Firm is an Equal Opportunity Employer

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Recruiting Assistant to join our growing team! Apply today learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico’s best places to work year after year.

Location: Albuquerque, NM (in office required), those residing outside the Albuquerque/Santa Fe metro areas will be considered for a remote position.

Job Type: Full-Time

Benefits:

• Health, dental, & vision insurance
• Life and long-term disability insurance
• 401(k)
• PTO/Select paid holidays
• Opportunities for community outreach
• A positive, fulfilling, caring environment where learning and growing are encouraged
• In-office health bar
• Annual company goal trip

Position Description

The Recruiting Assistant will support the Recruiter with the following:

• Compose job ads, post and maintain on job boards and through publications.
• Track deadlines for candidates who were provided online assessments and written questionnaires.
• Coordinate/Attend job fairs
• Keep a rolling spreadsheet of all job ads in publication.
• Maintain an updated spreadsheet showing each applicant and the stage the candidate is in
• Scheduling of interviews.
• Assist with new employee orientation and onboarding
• Working with Virtual Assistant vendors to hire internationally and upkeep records relating to VAs
• Assist Recruiter with any specific requests
• Keep hiring folder updated with all candidate application material.
• Other duties as assigned

COMPETENCIES

• Aptitude for hiring
• Interaction with candidates
• Resilience
• Risk-taking
• Ability to influence
• Approachable, communicative, interactive
• Patience
• Vision
• Interest in considering and using new and better technology
• Consummate learner – reading books, meeting with groups
• Growth mindset; Constant improvement

Requirements:

-High School diploma or equivalent

-1 year office/legal experience preferred, but not required

Parnall Law Firm is an Equal Opportunity Employer

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Pre-Litigation Case Manager to join our growing team! Apply today learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico’s best places to work year after year.

Location: Albuquerque, NM (in office), those residing outside this area will be considered for a remote position.

Job Type: Full-Time

Benefits:

Health, dental, & vision insurance

Life and long-term disability insurance

401(k)

PTO/Select paid holidays

Opportunities for community outreach

A positive, fulfilling, caring environment where learning and growing are encouraged

In-office health bar

Annual company goal trip

MISSION STATEMENT

To work together with the attorneys as a team to provide clients with intelligent, compassionate and determined advocacy, with the goal of maximizing compensation for the harms caused by wrongful actions of others.

To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible.

To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm.

To work and motivate team members according to the values of Parnall Law Firm.

RESULTS / OUTCOMES (What you must get done.)

• Attend weekly firm wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Friday at 8:00 am
• Attend biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data.
• Contacting new clients within 24 hours of being retained to complete intake questionnaire.
• Providing telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time.
• Make sure outstanding tasks do not exceed 50 at any given time.
• Completing the case analysis within 3 weeks of having insurance confirmations.
• Scheduling client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals
• Submitting demand letters within 2 days of approved client authority.
• Have status comments updated for all weekly OOS meetings in accordance with the OOS preparation guideline.

DUTIES/RESPONSIBILITIES

• Be familiar with each case in your caseload.
• Posting all case information and case dates in SmartAdvocate.
• When necessary, help with property damage claims
• Speak to adjusters
• Ensuring health insurance subrogation claims are opened timely, (or getting authority to NOT open them)
• Ensuring Medicare subrogation claims are open timely on the portal
• Review and update/edit evaluation forms and demand packages before attorney meets with client.
• Draft correspondence for attorneys, save/name all documents in SmartAdvocate in accordance with Naming Protocol.
• Calendar all case information pursuant to the calendaring protocol.
• Answer incoming calls via the Final Call Group
• Perform backup intake calls in accordance with intake protocol.
• Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings.
• Work with all staff assigned to your cases to move the case to a desired conclusion.
• Keep client updated with copies of file documents.
• Post all costs including expected costs that we have not been invoiced for (investigators, consultants, etc.)
• Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape.
• Follow and maintain all firm policies and procedures.

COMPETENCIES

• Exceptional communication skills, verbal and written.
• Empathy for our injured clients.
• Confidence and motivation to exceed expectations.
• Professional attire and demeanor.
• Desire to learn, develop, and motivate team members.
• Team player.
• Ability to thrive in a rapidly changing environment.

REQUIREMENTS

-2 years personal Injury case management experience

Parnall Law Firm is an Equal Opportunity Employer

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks an experienced Litigation Paralegal to join our growing team! Apply today to learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values have earned us a place among Albuquerque’s best places to work year after year.

If you reside outside the Albuquerque/Rio Rancho/Santa Fe/Roswell metro areas, this position can be performed remotely (with occasional travel required in the event of trial). Those residing in these areas will be required to work on-site.

MISSION STATEMENT

• To work together with the attorneys as a team to provide clients with intelligent, compassionate and determined advocacy, with the goal of maximizing compensation for the harms caused by wrongful actions of others.
• To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible.
• To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm.
• To work and motivate team members according to the values of Parnall Law Firm.

RESULTS / OUTCOMES (What you must get done.)

• Attend weekly firm-wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Thursday at 8:00 am
• Attend weekly calendar meetings on Fridays at 8:00 am
• Have status comments entered before weekly OOS meeting of Operations Manager and Leads.
• Attend biweekly meetings with Team Lead to go over individual metrics and goals.
• Draft and file complaints within 30 days of case being transferred to LIT 00.
• Send out service of process within 15 days of filing complaint.
• Accomplish service of process within 30 days of sending out service.
• Ensure that a scheduling conference has been requested within 30 days of all defendants filing an answer to the complaint (unless the case is valued at more than $100K and attorney has chosen not to request yet).
• Ensure that scheduling hearings are set within two months of the request.
• Calendar all scheduling order items within 5 days of receipt of the scheduling order.
• Schedule mediations within 60 days of moving a case to LDD (Litigation, Discovery, Depositions).
• Providing telephonic client updates every 6 weeks and having 10 or less outstanding updates at any given time.
• Ensure overdue tasks never exceed 50.

DUTIES / RESPONSIBILITIES

• Attend Transition to Litigation meetings with client and Case Manager.
• Speak to adjusters, defense attorneys, others involved in litigation.
• Update client with copies of relevant file materials.
• Work with legal assistant to e-file and e-serve court pleadings
• Be familiar with state, local and federal rules for every jurisdiction in we practice in
• Post all costs including expected costs that we have not been invoiced for (mediation, depositions, expert fees, etc.)
• Draft and serve subpoenas
• Compose discovery requests, answers / responses
• Creating and maintaining a discovery index identifying production of all parties, by bates stamp numbers.
• Review defendant discovery responses/Defendant deposition transcripts for follow up discovery
• Update case analysis within one week of receiving Defendant's discovery answers with Defendant's policy limits.
• Set Depositions (Request witness fee, if necessary)
• Create motion/mediation and arbitration/exhibit binders
• Be up-to-date with each case and work with case managers/ legal assistants to complete the background check/asset check on all Defendants and background check on clients.
• Complete all attorney assignments in a timely manner.
• Draft correspondence, pleadings, discovery for attorneys, save/name all documents in SmartAdvocate in accordance with Naming Protocol.
• Calendar all case information pursuant to the calendaring protocol.
• Answer backup calls
• Perform backup intake calls in accordance with intake protocol.
• Work with all staff assigned to your cases to move the case to a desired conclusion.
• Posting all case information, case dates, and litigation information, in SmartAdvocate.
• Prepare for trial (schedule witness statements, exhibits, UJIs, etc.)
• Attend trial
• Follow and maintain all firm policies and procedures.
• Proportionately contribute to overall client satisfaction and firm revenue goals.

Requirements:

-Minimum 1 year Personal Injury Litigation Paralegal experience

Parnall Law Firm is an Equal Opportunity Employer